Learning and Development Guide 2025

MICROSOFT TEAMS - ESSENTIALS Enhance your digital collaboration skills This course is designed for professionals looking to improve their practical use of Microsoft Teams, an increasingly common tool for modern workplace collaboration. Gain hands-on experience in setting up and managing teams, channels, and communication tools. The course will guide you through the essentials of file management, collaboration features, and enhanced functionality, supporting you to optimise your team's productivity and communication. Why attend? • Understand the fundamental features of Microsoft Teams • Learn to navigate and manage teams and channels • Master communication tools such as chat, posts, and meetings • Get hands-on experience with file management and collaboration • Explore enhanced functionality like tabs and planners • Improve overall team collaboration and efficiency. Who should attend? This course is ideal for team leaders, project managers, administrators, HR professionals, and any individual looking to leverage Microsoft Teams to enhance team collaboration, communication, and productivity in their workplace. Course details: 1 day 9.00am – 4.30pm

MICROSOFT TEAMS - INTERMEDIATE Master advanced collaboration and communication tools Microsoft Teams is used by over 1 million organizations globally, including 91% of the Fortune 100 companies. This course provides an in-depth understanding of the advanced features of Teams, enabling participants to enhance workplace collaboration, communication, and effectiveness. Through this course, participants will gain proficiency in using advanced meeting management, app integrations, Class Notebook, and more, positioning them to leverage Teams fully in their roles. Why attend? • Master advanced meeting management, scheduling and breakout rooms • Integrate and use other apps effectively within Teams • Utilise Class Notebook and manage professional learning • Collaborate efficiently with co-authoring and resource management features • Enhance engagement and interaction using polls, Q&A, and data-driven tools. Who should attend? This program is ideal for IT administrators, support staff, team leaders, project managers, HR professionals, corporate trainers, L&D specialists, executives, remote and hybrid workers, customer support teams, and any professional looking to maximise the use of MS Teams for optimal workplace efficiency. Course details: 1 day 9.00am – 4.30pm

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