Learning and Development Guide 2025

BUILDING YOUR COACHING SKILLS

MENTORING SKILLS Champion people to fulfil their potential

The building blocks for successful coaching practice This practical course offers valuable insight into the skill set of a successful coach. You will gain exposure to the models and frameworks which are essential to the toolkit of any coach. The content is delivered in an immersive and interactive way, enabling you to acquire skills and expertise that can be applied as soon as you return to work. Why attend? • Unpack a range of coaching models and frameworks and determine the appropriate coaching model to meet the needs of your client • Define structured and unstructured approaches to coaching • Acquire coaching communication skills akin to adult development theories • Agree and implement an appropriate contract for coaching • Support individuals to work with change. Who should attend? Internal consultants, HR professionals, learning and development executives, consultants, existing coaches and line managers wanting to enhance their skills and knowledge to coach their staff one-on-one. Course details: 2 days 9.00am – 4.30pm

In-house mentoring is increasingly seen as playing an important part in the development of staff within organisations. The role of senior staff, technical experts or trusted individuals in the development of employees is very significant. This course introduces the key components of mentoring and the skills required of those who take up the mentoring role. Why attend? • Differentiate between mentoring and coaching • Explore various mentoring models and identify the components of a rewarding mentoring scheme • Learn the essential skills and knowledge that successful mentors and mentees draw upon • Practice skills and build confidence to engage staff in a mentor/mentee relationship • Support other people involved as mentors or mentees. Who should attend? Individuals, managers, supervisors or HR professionals who are being asked to mentor other key staff within the organisation, or who wish to implement a mentoring program within an organisation. Course details: 1 day 9.00am – 4.30pm

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