Learning and Development Guide 2025

TRAIN LARGE GROUPS

FACILITATE GROUP PROCESSES Bring out the best in people through effective facilitation As communication among staff, community and clients becomes increasingly important, managers need to draw on their facilitation skills. This course will assist you to develop the people skills and group process strategies to effectively facilitate meetings and focus groups. Why attend? • Gain an understanding of the fundamentals of facilitation • Develop self-awareness and explore a range of communication styles • Take a client brief and plan the facilitation session accordingly • Choose and use a range of appropriate group process techniques to facilitate a successful outcome • Participate in facilitated peer review. Who should attend? Facilitators, managers and change agents required to facilitate an outcome. Course details: 3 days 9.00am – 4.30pm

Large groups comprise 6-25 people If you want to learn how to deliver high

TOP PERFORMER

impact training sessions within your workplace, this is the course for you. Applicable to training in all areas, this course provides an introduction to the general principles of learning and development and insight into the training cycle. It is highly interactive and will equip you on how to prepare, deliver and review effective training sessions which appeal to adult learners. Why attend? • Identify learning needs and achieve an understanding of diversity to create an engaging learning environment • Design engaging programs and workshops with purpose and discover ways to deliver training with impact • Analyse and review content to refine your training for the best possible outcome • Develop effective evaluation tools and learn how to provide post-workshop support. Who should attend? Trainers, HR officers, managers, supervisors, team leaders and safety officers accountable for designing and delivering workplace inductions, formal classroom training and on-the-job training. This course is also suitable for those who have not previously been trainers and would like to develop skills to deliver effective training sessions. Course details: 4 days 9.00am – 4.30pm

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