Learning and Development Guide 2025

CREATING A HIGH PERFORMANCE TEAM Leading the dream team

LEADING A DIVERSE WORKFORCE

Harness the power of diversity in your organisation This course centres around the fact that we now work in the most diverse workplaces in our history. The emerging leaders of today need the ability to identify, analyse and engage with people from a variety of backgrounds so they can maximise the benefits of such diversity and achieve the outcomes required in their teams. Why attend? • Identify the principles of diversity and its impact on your day-to-day role • Evaluate your own organisation’s current practice and how it can align better with best practice guidelines in a legal, moral and ethical sense • Analyse the factors that influence communication between diverse groups • Think creatively and develop solutions to ensure diversity becomes a positive influence in achieving desired outcomes • Access a variety of resources to improve diverse relationships at work • Explore your own identity in relation to diversity. Who should attend? This course is relevant to managers, supervisors and team leaders who are required to engage with a diverse workforce to gain their support and joint commitment to identify goals and tasks in the workplace. Course details: 1 day 9.00am – 4.30pm

There’s a certain skill set that’s needed when it comes to achieving effective teamwork. This course examines strategies to ensure your team works effectively together to achieve a set of goals and objectives. Why attend? • Establish a common purpose, objectives and goals within your team to achieve agreed outcomes • Find ways to consult, support and encourage your team members, establishing performance standards and effectively communicating each member’s roles and responsibilities • Foster the cohesion, responsibility and accountability of both the wider team and contributing individuals • Examine various leadership styles and factors that can influence your own style • Learn the best way to provide feedback and distinguish between recognition and reward • Explore ways to communicate information and unresolved issues between management and the team. Who should attend? All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers. Course details: 1 day 9.00am – 4.30pm

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