EXPERIENCED SUPERVISOR Enhance your skill set as a supervisor This course is designed to further develop the essential aspects of the supervisor’s role and increase their ability to work at a higher supervisory level within an organisation. The course builds on existing key skills and knowledge of people management. It examines at a greater depth, communication issues, leadership and the changing role of supervisors. Why attend? • Understand the changing role of the experienced supervisor and how it relates to your team • Discern your Key Result Areas (KRAs) and Key Performance Indicators (KPIs) • Use time management techniques to get organised and set objectives • Identify development opportunities and create an action plan for performance improvement • Examine your own personal leadership style and how this impacts those you supervise • Discover the art of effective delegation and empowering others to act • Acquire a set of practical tools to assist in the development and motivation of high performing teams • Identify communication accelerators. Who should attend? Those who have been frontline managers, supervisors and team leaders for at least two or three years. In particular, people who need to further develop the skills and knowledge required to manage operations and plan activities to a greater depth while at the same time, maintaining and developing positive relationships with both internal and external clients and stakeholders.
TOP PERFORMER
Course details: 3 days
9.00am – 4.30pm
SAVE 25% ON ALL COURSES AS A CORPORATE MEMBER.
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