Learning and Development Guide 2025

CHANGE MANAGEMENT Champion change in your workplace

DEVELOP YOUR CRITICAL THINKING SKILLS

Make decisions using clear and rational thought We’re bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill. This course will give you some practical tools and hands-on experience with critical thinking and problem solving. Why attend? • Understand the concept of critical thinking • Identify your own critical thinking style, including areas of strength and opportunities for growth • Recognise and avoid common pitfalls of decision making • Discover the steps of the critical thinking process to build or analyse arguments • Learn how to identify and deal with assumptions • Develop a skill set to improve your critical thinking • Explore analytical thought systems and creative thinking techniques. Who should attend? This course is for anyone with an interest in improving their decision making, problem solving and critical thinking skills. Course details: 1 day 9.00am – 4.30pm

This course is designed to provide managers with the skills and knowledge to implement and cope with change in the workplace. Such skills are essential for every manager given the rapid pace of change and the need to influence the process toward organisational outcomes. Why attend? • Understand the cycle of change and the key activities that take place during the change process • Explore a variety of models of organisational change • Recognise the importance of aligning change strategies with the goals of your organisation • Learn how to plan for change and effective ways to involve and empower people in the change process • Discover ways to deal with resistance to change as it arises • Learn how to monitor and review the effectiveness of change and change strategies. Who should attend? People involved with the change process in their organisation, including supervisors, team leaders, frontline managers, managers or people seeking to acquire the skills involved in these roles. Course details: 2 days 9.00am – 4.30pm

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