EFFECTIVE PEOPLE MANAGEMENT Essential interpersonal skills to successfully manage your team People management skills are an essential element to getting the best from your team. Although there are a large number of skills required, some are more important than others. This course is designed to develop the personal insights necessary to lead, manage and interact with your colleagues effectively and productively. You will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that you can learn to maximise your own potential and that of your staff. Why attend? • Gain a deeper understanding of the fundamental management and leadership process • Analyse a variety of communication styles demonstrated in the workplace and learn how to adopt the right communication style for the right situation • Learn to solve problems and negotiate conflict with your staff in a manner that is motivating and enhances performance • Practice a variety of techniques to embrace diversity, strengthen team morale and improve team performance • Learn the art of delegation, including the effective allocation of work and resources • Develop your team through induction and training for new and existing team members • Assess performance and counsel employees to encourage a culture of performance improvement.
Who should attend? Managers, team leaders, project managers and anyone wanting to improve their interpersonal relationships and get the best from their staff. The content and skills are equally relevant to experienced supervisors and to those who are relatively new to a leadership position. Course details: 2 days 9.00am – 4.30pm TOP PERFORMER
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