Learning and Development Guide 2025

THE NEW MANAGER Gain an understanding of the fundamentals of management

TOP PERFORMER

Who should attend? New managers or team leaders who wish to consolidate their management style, people who are about to accept a management position or who are planning a career

This course is designed to improve and develop the management style and skills of new managers or others in line for management responsibilities. It offers a unique opportunity to explore the fundamentals of self- management and managing the performance of others. It covers a range of people management skills and will introduce you to practical tools and strategies. Additional to the core interpersonal skills, the course also covers managing performance, conflict and change. Why attend? • Understand the key components that contribute to the success of a new manager • Explore goal setting, time management and prioritisation to meet work demands • Review various leadership styles and heighten your awareness of emotional intelligence • Learn ways to set about problem solving and decision making • Acquire some practical tools to manage the performance and motivation of individuals in your team through delegation, performance and coaching as well as the constructive giving and receiving of feedback • Discover ways to handle conflict and address performance related issues • Learn how to effectively manage and guide your team through change • Drive your team’s performance and foster a culture of support and commitment within the team.

in management. Course details: 3 days

9.00am – 4.30pm

34

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