Learning and Development Guide 2025

PROFESSIONAL BUSINESS WRITING Capture your reader with the written word The ability to write clearly and effectively is a critical professional skill. This hands-on course will show you how to plan, organise and structure your writing to prepare business documents your readers will want to read. Using writing and editing activities, you will learn to prepare reader-oriented documents that communicate clearly and effectively. Why attend? • Plan, structure and draft documents quickly • Develop professional, reader-focused documents • Review and proofread documents for appropriate style, language, structure and readability • Apply writing styles and standards appropriate for the intended readers • Understand the essentials of today’s business writing • Comply with modern writing principles and with your organisation’s writing style guide. Who should attend? Anyone who wants to write high-quality documents faster. Suitable for those wanting to improve, update or fine-tune their writing skills or acquire new business writing skills. Course details: 2 days 9.00am – 4.30pm TOP PERFORMER

PREPARE PERSUASIVE REPORTS AND PROPOSALS Provide influential information that leads to action We write reports in a range of formats and for a variety of purposes. Whether you need to report on a change initiative, critical incident, internal review or any other topic, this course will build on your existing writing skills to present persuasive information in formal, informal and proposal styles. Why attend? • Explore the different stages that make up an effective report or proposal; investigating, planning, writing and revising • Define the parts of a proposal or report • Identify what makes written communication effective so you can design your message appropriately and provide answers to tough questions • Learn how to use headings, charts and graphs appropriately to support your writing • Discover the best way to review your work so that it is clear, concise, complete and correct • Understand how to apply these skills in real work applications and give credit where required. Who should attend? This course is for anyone whose role requires them to contribute to reports or proposals designed to help others

make decisions. Course details: 1 day

9.00am – 4.30pm

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