Hold people accountable when it matters most Boost your effectiveness in handling crucial conversations through the Crucial Conversations for Accountability course. You will be better able to resolve disagreements, hold others accountable, make better decisions, and take more committed actions. Why attend? • Discover how to hold anyone accountable regardless of position – theirs or yours • Find ways to motivate others without using power • Learn to help others avoid excuses • Discover how to ‘move to action’. Who should attend? People in roles across the entire organisation who rely on the efforts of others to get things done. Course details: 2 days 8.30am – 4.30pm CRUCIAL CONVERSATIONS FOR ACCOUNTABILITY®
CRUCIAL INFLUENCE® Leadership skills for lasting behaviour change The course reveals the personal, social, and structural sources that shape behaviour and teaches a method for using these sources to influence people and results. One of the greatest capacities we possess is that of influencing behaviour. And yet, many of us struggle to influence others for good when it matters most. Leadership isn’t simply about crafting inspiring visions, developing breakthrough products, or detailing business growth plans. Leadership is about mobilising others to achieve the vision, build the product, or enact the plans. At the end of the day, leadership is intentional influence. If behaviour isn’t changing, you aren’t leading. Crucial Influence goes beyond corporate perks and charismatic personalities to teach a method for influencing human behaviour. Why does this matter? Because outcomes depend on people. Whether you’re launching a new product, changing safety standards, rolling out new software, or just trying to get your team to show up on time, the behaviour of people - and your ability to influence it - will determine your results. Why attend? • Identify barriers to change and why people struggle to do the vital behaviours • Tap into personal values to foster motivation • Help others do what they previously couldn’t • Harness social influence to support new behaviours • Incentivise behaviours with the right rewards • Change the environment to support new behaviours. Who should attend? Crucial Influence teaches leadership skills that are essential for leaders at every level of the organisation - from new managers to top executives. Course details: 2 days 9.00am – 4.30pm
Note: While Crucial Conversations for Mastering Dialogue is the flagship course in this series and recommended starting point, there are no prerequisites to participate in either Crucial Conversations for Accountability or Crucial Influence. The courses can be completed in any sequence.
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