Learning and Development Guide 2025

ORGANISATIONAL DEVELOPMENT Customised to Bespoke Our Organisational Development team can work with you to customise any of the programs, or combination of programs, in this Guide to match the specific challenges or opportunities you are facing. Alternatively, we can deliver a range of bespoke services from consulting and facilitation to learning design and delivery. We can help you improve the performance of your teams and the whole organisation. To speak to one of our Client Relationship Managers , call 08 9383 8000 or customisedsolutions@aimwa.com

CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE® Create open communication when it matters most Crucial Conversations for Mastering Dialogue teaches you to create alignment and agreement by fostering open communication around high-stakes, emotional or risky topics at all levels of your organisation. By learning how to speak and be heard (and encouraging others to do the same), you’ll gather the best ideas, make the highest quality decisions, and then act on your resolutions with unity and commitment. What is a crucial conversation? It’s a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results. Organisations around the world have turned to the award-winning Crucial Conversations for Mastering Dialogue training to improve bottom line results like quality, efficiency, satisfaction, safety, etc. Why attend? • Learn to speak persuasively, not abrasively • Foster team work and better decision making • Build acceptance rather than resistance • Resolve individual and group disagreement. Who should attend? Does your organisation suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics, or alienation? Is it battling declining productivity, safety violations, low morale, reduced quality, poor customer satisfaction or other bottom-line concerns? Then you, your team or your organisation needs Crucial Conversations for Mastering Dialogue training. More than 2 million people and 300 of the Fortune 500 companies have used these skills to improve their organisational culture and create change for good. Course details: 2 days 8.30am – 4.30pm

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